Refund Policy
We always want your shopping experience at Spree Boutique to be a pleasurable one and we hope you love everything you purchase with us, however if something does not work, we'd love to help you! If you have any questions please email us at info@shopspreeonline.com or call us at 925-984-2134, 11am-5pm PST Monday-Friday.
The address for returns is:
Spree Boutique374 Hartz Ave
Danville, CA 94526
PLEASE NOTE:
Returns are issued via store credit within 14 days from the date of receipt. We do not offer refunds at this time. Please do not email us asking if your return was received. You will receive an email with your store credit as soon as it is processed, which is 7 business days from the day we receive it. We are not able to respond to emails asking if your return was received- please check your tracking. We highly recommend insuring your package as we are not responsible for lost returns.
How do I start the return process?
The returned item must be unworn, unwashed and in perfect condition, with the tags attached. If items look washed, worn, have odors or visible makeup/stains, we will not be able to accept the return for sanitary purposes. Shoes must be unworn and returned in their original box.
Please include a note explaining why you are returning the item. Your email must be included or we will not be able to contact you and the return will not be accepted.
Once your package is received, please allow 7 business days (Monday- Friday and excluding holidays) for return processing. You will be emailed a notification once your return is received with instructions on how to claim your store credit.
If the order is returned past the 14 day limit or does not fit the return guidelines, the items will be sent back to you and a standard shipping charge will apply. If we are unable to process payment for the shipping fee your item will be donated to a local women’s shelter after 14 days.
Thank you for shopping at Spree Boutique! We are so grateful for your support!